Options. Speaking of Boosters, Check out These Units. Read Time. The older Hub 4 is based on the older Wi-Fi 5 standard. 4GHz WiFi terribly slow and sometimes not working. on 07-01-2023 13:55. The outage lasts seconds to hours. It's how quickly you can. If we reset the router it all tends to work ok for about 24 hours and then the same issues will come back. Options. @shecal to get your Hub 5 into Modem. Every other device in the house (three MacBooks, three iPads, four iphones) are getting the fast 300 mbps but my MacBook pro is dropping in and out and is slow. At least 30Mbps download speeds in every room or £100 one-off credit. You'll then need to configure your equipment as per the manufacturer's guide. Powered by worldwide servers, enjoy a network of global VPN servers and experience a world without borders and ISP throttling. Hi I am on the M100 broadband with a hub 3. The only diffe. If the HP adapter is set to 'Auto negotiate' and using your new network cable and your test only gives you 90-ish Mbps, see if you can force the adapter to 1 Gbps (as per info from newapollo at #16) then test again. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4×Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMesh™and HomeShield (Archer AX73) No Results. If I connect my existing Netgear Nighthawk router with the Hub 3 in Router mode, I get. The reference for this fault is: F010423641 and the estimated fix date is for the 23rd March 2023 at 3:20pm. comments sorted by Best Top New Controversial Q&A Add a Comment Step: 03: Let The Virgin Test Speed Results Load And See The Results. All virgin keep saying is ' try a wired comnection' what us the point in paying money for WIFI broadband when the speed is shocking. Our network delivers the fastest widely-available broadband speeds to homes and businesses. See if anything in here helps…. 2023-09-10 13:33:08. Introducing Smart WiFi. Once the test begins click on: Run full test to see all the stats. Take control using the Connect app. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Check your broadband service. D01 C9W8Use a paperclip to press and hold the button for at least 10 seconds until lights flash. A bad WiFi setup. I have rebooted and reset. This is better than Virgin Media, who had 16% of their broadband speed tests classied "slow" or worse. Options. Pings are usually OK (sub 20-70ms) region but the speeds are really really bad. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. So I've done all the usual tricks, reboots, hard resets, the whole nine yards. Virgin’s upload speeds are actually much worse than BT’s fibre-to-the-cabinet lines, on a pound-for-pound basis. Then in Advanced>wireless signal >smart wifi - tick the disable “channel optimisation” box or “Smart Wifi” box and save settings. This’ll only take a few minutes, depending on how many WiFi Pods are. 23-08-2022 18:34 - edited 23-08-2022 18:36. I powered off router and back on multiple times through-out the week but still same; Did a factory reset but no avail. While basic speeds of 3-5 Mbps. But can the Ring door bell out on the porch transmit back to the Hub. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. WiFi patchy throughout the house, on demand, Netflix all incredibly slow if work at all. If none of this works, then as Andrew has said, send the Hub 5 back. Virgin Media employs around 12,000 people directly in the UK and is part of Liberty. Even on a gigabit connection – or 1,000Mbits/sec – the upload is capped. Step 1: Look at the back of your hub. After 8 months I can officially state that I have not had a single drop out since, and not witnessed a single buffering message across the x 3 tablets, x 2 Android TV's and countless other devices we own. 40 to 50 Mb/s down is quite normal for any Wi-Fi device that has connected on the 2. Video to solve Slow wifi connection on Mobile devices on virgin media super Hub 3. If it’s everything cutting out it’s probably a local issue that you don’t have much control over other than submitting complaints. 4GHz and 5GHz Wireless Network names (SSID). You can see those below. Speed boost for Virgin Media customers. It's a difficult problem to locate and diagnose. Virgin Media: Water was found to be affecting WIFI broadband speeds (Image: GETTY) The Virgin Media poll has also found one in 10 people have attempted to sort out slow WIFI speeds by hitting. Switched off power plugs (Yes, it happens) Other causes are a little more involved, which we cover below. In the Wireless frequency 2. Solution. on 10-04-2023 23:28. Buffering can be caused by slow broadband, slow Wi-Fi, and problems with the streaming service. Further exclusions & legal stuff apply. We currently have Virgin Media package which includes 125mbps internet, plus a superhub 3. It can not even Open emails and I have to wait five minutes to open emails. Before I went back home for Christmas the wifi worked fine with decent speeds, but now I have moved back in after Christmas and hardly have any connection at all, and when I do it is extremely slow, even though I am aware of nothing changing. If that doesn’t do the job, we’ll send you up to a total of 3. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. If it’s everything cutting out it’s probably a local issue that you don’t have much control over other than submitting complaints. It's how quickly you can surf, stream, download, online. If the Hub is slowly flashing green, it’s in the process of downloading a software update. Everything seemed to work perfectly for the first 24 hours but then I started losing internet connection (affecting wired ethernet connections and wifi). It can be done, so be insistent when asking. So I am on the 1gig service using hub5 and using the 2. Sorry for the delayed reply. Online Security and Safety. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. Depending on your speed tier, this may be free of charge or at a monthly cost of £8. 2) Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. A slow flashing green light. What WiFi options do you get on your mobile or other devices. Office 365, Dynamics CRM and Cloud Computing Jedi. Black Friday sale ends on 27th November. Browse Virgin Media Virgin Media Community. 4GHz and 5GHz Wireless Network names (SSID). The packet loss is potentially due to increased load alongside noise. . I have tested the equipment via website and the App, website says '! Broadb. Published. If all else fails, consider paying extra for Virgin Media’s WiFi booster pods; No faults found – If. Get it now. Currently, this starts from £33 per month on an 18-month contract for 100Mbps broadband, landline and TV with over 100 channels available. It used to run fine with 60MBPS via the Pod but now it can be as low as 0. Slow wifi speed can be entirely unrelated to broadband speed. There is a general lack of understanding, most domestic devices don't draw 1 Gb/s speeds and more over don't need too. 2021; Preview: Virgin Media's Intelligent WiFi Plus Pods. Hi, I was on 100mb, doubled to 200mb through Volt. Once it is up and running it is fine but on all of our PCs/laptops, wired or wifi this happens. He is highly knowledgeable and has over. Up to 3 WiFi Pods if needed. SamKnows. See if anything in here helps…. The slow pulsing typically lasts up to 10 minutes before turning off when ready. The problem being is. Find the Security Settings option, and location the Channel drop down menu. In this article, we will cover the meanings behind the various lights on your Virgin Media router, including the Virgin Media. Move your router at least one metre away from objects such as televisions, wireless speakers and cordless phones. My upload remains in the 25-30mbps range. I moved into a new flat on 2 September and installed the Hub 5 that was sent through. Severely lacking in features. It was useful yes, would welcome further backing of their advice, plus any advice on non Apple products too if anyone has it! Solved: Hi, I have renamed the 2. Step 1. If you’re having difficulties with #Virgin Media broadband, like your wireless constantly going up and down, or your Internet connection itself not working,. Slow internet speeds can be caused by lots of factors, not just problems affecting your Virgin Media broadband. A WiFi dongle is a small device that slots into a computer’s USB drive. Latency: How quickly your connection responded to the test. I literally hate virgin media so fucking much. I recently upgraded to 350mbs broadband with virgin media. No history logging. 2 upload. Whether it’s more channels keeping you online, checking if your devices are properly connected, or analysing your WiFi use. 2023-09-10 13:33:08. The latest reports from users having issues in Leicester come from postal codes LE3, LE4, LE5, LE1, LE9 and LE2. Solution. For the average user needing only adquate or "good" internet service, 18% of Virgin Media's download speeds fell between 30 and 80 Mbps. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. Virgin Media Slow WIFI DD-WRT Forum Index-> Atheros WiSOC based Hardware: Goto page 1, 2 Next. When the device begins to pair, the system light can flash red. karlhiggi. Basically my MB Pro 2015 seems to have issues connecting with the WiFi as the speed constantly drops to 1MB/S whereas I have another MB getting 300MB/S as per usual. Re: Slow, intermittent internet. Keep your router upright, with the front lights facing into the room. 4Ghz & 5Ghz signals. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. This seems to have changed in the last 4 weeks. 4 QAM256 1 2 147000000 7. Orbi rbk850 and Virgin Hub 5 "Internet disconnected" regularly in Networking and WiFi 17 hours ago; Netgear Orbi RBR50 not working with Virgin Hub 5 in Networking and WiFi yesterday; Virgin Media turned my life into a nightmare. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK. Advertised Speed: 54 Mbps Expected Speed Range: 53 - 55 Mbps Minimum Guaranteed Download Speed: 27 Mbps. Through the Hub 4 (1Gig package), it's 320mbs via WiFi and 650mbs via Ethernet. I recently upgraded from 500MB to 1GB. Internet keeps dropping out for a few minutes. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. 1 - Hub 3 Wi-Fi can offer good data rates at a fairly short distance. Once done make sure no vpn is enabled and check whether VM child safe is on. Re: 2. Plug the power cord back into the router. WiFi Max. I’m getting pretty slow speeds on my work iPad in my office. Follow our simple tips to supercharge your. We’re so confident in this technology that we’ve launched. From the partial data you have provided, I can see your down stream power levels on the 3. Excludes broadband faults and broadband network outages. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Wi-Fi running slow. If you haven't got 5G and 2. The speed test has been built to test broadband download speeds up to — and above — 1000Mbps (1Gbps). Moving the router to a central location, elevating it, and clearing obstacles can help boost WiFi signal and get the most out of your broadband speed. Correct - I recommend ASUS. My Virgin "Superfast" Broadband is currently so slow that I can't even run an internet speed test edit: 2 months til an apparent fix but a 40% discount in the meantime, swings and roundabouts. Boost the WiFi signal in your home by changing your router placement and adjusting settings to maximize signal strength. Minimum Guaranteed Download Speed: The guarantee applies to new customers that buy new broadband services, or existing customers that change their broadband service or re contract their existing broadband service on or after 28th February 2019. If you’re still experiencing slow speeds with your Virgin Media Business. Slow speeds in modem mode. Using the Speedtest. Military-grade 256-bit AES data encryption. This will reset the router to factory settings. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Problem 2: Connection Drops. Packet loss is where some bits of information are lost. Justin Smithy Very Slow Galway. There might be attempts to persuade you to stay, but there's nothing to say you have to if you don’t want to. Step #4: Check the Router Settings. The 500 pack includes inlimited devices. In the Wireless frequency 2. Our bedroom now gets practically no WiFi on TV, tablet or mobiles and constantly drops out when we do have it, even at 6 in the morning when there is no one else is online doing anything. Cretinous cunts. in Networking and. Published. Simply test your broadband service, and if we find an issue we can help with a fix online. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. I also have a new high-speed ethernet cable between both routers. Typical wifi speeds around the house when connected to the Hub 5 wifi directly are 200 - 800mbps, but when connected to the Nest wifi it's more like 10 - 200mbps. 0. For example, your Virgin Media Hub's wifi signal might be obstructed by walls or doors. I have a Virgin Media hub. My internet is exceptionally slow (like so slow I don't even have the bandwidth to run a speed test) on my MacBook Pro, but fantastic in all other devices, including an iPhone, an Android phone and two PCs. I now have to reconnect all devices to - 5230689. • Leave it. When the number of reports exceeds the baseline, represented by the red line,. The Super Pod has maximum speeds of 260mbs via WiFi and 700mbs via Ethernet through the Hub3. Virgin Media’s latest Hub 5 has Wi-Fi 6, which should help you get strong speeds throughout the home. Hi all, looking for help and advice. Update your Fire Stick. Real-time outages and problems for Virgin Media. Test 1; Test 2; My Hub 4 is now back in modem mode and is no-longer responding to pings, which could be due to a setting on my Dream Machine Pro. It extends the signal using the electrical circuit. - 50mb download speeds regardless of wifi band - 2. The reference for this is F010665545 with a estimated fix time of 16:25 on 10/05/23. It was useful yes, would welcome further backing of their advice, plus any advice on non Apple products too if anyone has it! Solved: Hi, I have renamed the 2. An internet connection that doesn’t connect is usually caused by a few things: A faulty Virgin Media wall socket. Smart WiFi improves your experience across every device in your home, so all you need to do is sit back, relax and enjoy. 5GHz around 500Mbps. Hi, For months now we've been having issues where the signal seems to drop and becomes very slow or often cuts out entirely. 1 modem mode. Yes, similar BQM for me and the main Belfast switch,. When I turn the WiFi pod on the speed drops to next to nothing. High pings/drop outs of internet and intermittent slow speed. This has always been fine until now. Reposition your router. Re: Outages, Packet Loss, Slow Speed. Virgin Hub 3 Modem Mode Slow. It works with the UK’s fastest broadband services, including Virgin Media, BT and fibre. 4 hours placed in modern mode and an Asus RTAX86u router. Please pop back to us at your earliest convenience and we'll do our very best to help. After resetting the hub it was back up and working but this only lasted a few hours before again losing internet. How to resolve Superhub Internet/Wifi problems with Virgin Media Broadband. 4 QAM256 25 1 139000000 8 40. So getting a "real speed test" to the router, to test the performance of the service is only possible with. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual. I have taken a look at our system for you and found there is a SNR (signal to noise ratio) issue in your area. Slow performance. 1150 at the Hub shows the service is working fine. Expect a few minutes of reboot time once the download completes. The problem was resolved when I talked to a Virgin Media representative on the phone. If you move the Pod too far away it will loose connection. Virgin Fibre Areas only. Select Apply changes. Apologies for the issues that you have been having with your speeds. Watch: Get the best WiFi experience. I'd expect some drop off because of the nature. We’ve listed a few things below which could be making your connection to the internet so slow, or you can run a test on your broadband connection to check for any issues. Google WiFi router - Connected via ethernet. Hub 3. . In actual use a WiFi device like a phone or tablet will be lucky to. Step 1. The issue is I am getting these slow speeds even from the TP hub (the extender is 10m away, on the 2nd floor and actually speed is the same <10mbps. WiFi Hub: WiFi Hub: WiFi Hub: WiFi Hub: WiFi Hub: Hub 5: Contract length: 18 months: 18 months: 18 months: 18 months: 18 months: 18 months: Cost: £28 per month: £26. The speeds I am currently getting are around 50mb wifi and 70 if I connect through ethernet. With our free Virgin Media Connect app, you can check your speeds to see if you need a WiFi Pod, keep track of all your connected devices and loads more. Test your broadband speed to check you're getting what you pay for. Select the WiFi network on the device you. Typical cost is from £26. We have a Hub4 (Gig1), and when we first use the internet in the morning it takes an age to allow websites to load/ outlook to connect or if on wifi, to connect to the internet at all. Broadband Quality Monitor. I recently upgraded to 350mbs broadband with virgin media. Some of Virgin Media’s broadband customers are to receive an increase in their upload speeds at no. Exclusions and further terms apply. Every device tested provides the same 150 mbs Ethernet connection. Virgin Media’s new superfast market beating money-back WiFi guarantee! Powered by our Intelligent WiFi technology, connect app and WiFi Pods. Find out more. I currently have the M250 package, but will suddenly get no higher than 3 mbps. I've moved the router away from the TV, as I've found this can supposedly interrupt the Wi-Fi connection, this hasn't worked. From checking the connection and equipment, everything looks to be in the ranges and specs we'd expect to see. 0. The M250 plan will be especially useful if you’re downloading a lot of content, playing online games competitively and. Buffering happens when a video can't be delivered to your device fast enough. 11ac at 5GHz for the guest network. Loads of post RS errors when they should be zero. It’ll check for connection issues affecting. VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called…. I have done speed tests via Wi-Fi to see if I was getting the speeds I am supposed to - which I am. We’ve listed a few things below which could be making your connection to the internet so slow, or you can run a test on your broadband connection to check for any issues. Test 1; Test 2; My Hub 4 is now back in modem mode and is no-longer responding to pings, which could be due to a setting on my Dream Machine Pro. Check your Wi-Fi signal, or use a. We’ve listed a few things below which could be making your connection to the internet so slow, or you can run a test on your broadband connection to check for any issues. I end up having to use my mobile data at home most of the time. If we reset the router it all tends to work ok for about 24 hours and then the same issues will come back. Virgin’s upload speeds are actually much worse than BT’s fibre-to-the-cabinet lines, on a pound-for-pound basis. You can also contact its ‘retention team’ on 0345 444 1111 or use its online chat tool on its website. Options. If it’s not a technical issue you need help with then we’re here to support you on. 100mbit is fast ethernet as opposed to gigabit ethernet. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK. Our expert review of Virgin Media broadband covers speed, router, installation, reliability and customer service. 0. Up to 3 WiFi Pods if needed. Device overload Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Click on the “> Check router status” button. So I decided to do some command prompt ping tests and I've noticed I'm dropping around 5% packets to googles primary DNS server. I have an external archer router plugged into it in modem mode, but I've decided to test out the V5 box on its own for Wi-Fi and ethernet. There have been 25,000 reports of the outages since 7am – with Virgin’s. Copy the text in the Direct Link box, beware, there may be more text than you can see. Please sort it out. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. So just pull out the plug from the wall, count to thirty, then plug it back in. I have tried switching off and re-booting the modem (Hub 3) but it always boots back on channel 1 (2. - 50mb download speeds regardless of wifi band - 2. Adding an Extra Booster. The other parameters in this section are - channel auto and channel width 20/40 MHz. The speed at the Hub should reflect your subscription. I have tried resetting the hub and. Make sure you get the new one and. Switched off power plugs (Yes, it happens) Other causes are a little more involved, which we cover below. Before I re-enabled modem mode, I took some pictures of the stats on my laptop of realspeed to see what it reported while modem mode was disabled. Slow Ethernet. If you’re playing a PC game, you could try these simple solutions for reducing lag: 1. Further exclusions & legal stuff apply. com sites, slow. So i reset the VM box and set it up in router mode. For example, your Virgin Media Hub's wifi signal might be obstructed by walls or doors. Hi there @meganhartley00 👋 Welcome to our forum and thanks for your post 😊. - or just wait here for a VM person to respond in a day or two and they will sort the first one for you. Latency: How quickly your connection responded to the test. The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. QuickStart, set up and connections. Video to solve Slow wifi connection on Mobile devices on virgin media super Hub 3. Click on the “Networking” tab. To fix the DNS cache problem follow below: Go to the Start menu of your desktop or laptop. Problem 3: Weak Signal. This information is updated every 15 minutes, so you're always in the know. Networking and WiFi. 50 a month. So the thing is with powerlines that it is dependent on the quality of your electrical wiring. Get the most from your Virgin Media WiFi. 100. Take control using the Connect app. Multiple broadband speed tests over time can show if and when speed fluctuates. Even if you have ultrafast broadband speeds, you still may notice lag if you’ve got lots of devices and lots of applications all competing for bandwidth. DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up. If the computers are also showing 100Mb/s cables might be the issue. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. At least 30Mbps download speeds in every room or £100 one-off credit. Try a 30 second pinhole reset of the hub with no ethernet connection. i know right! I have a hub 3 and I've tried rebooting it but it only helps in the short term. When not in modem mode I get my regular speed of 150mbs. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. 2020; 7 thoughts on “Virgin Media's Free WiFi Sharing Comes With A Cost” 2015-08-23 11:38Connected to a Hub 3's WiFi but no internet access is a sign of a Paused device. In order to use these WiFi routers with your Virgin Media installation you will need to do a. Go to Advanced Settings > Wireless > Wireless signal. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850. Find the Security Settings option, and location the Channel drop down menu. 4GHz select Wireless mode > 802. Noel joyce WiFi going on and off here in Limerick. There are times that I can't even connect to the network entirely. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones. Introducing Smart WiFi. Enter the IP address into a web browser an log into your Virgin Media router. Check the ethernet adapter settings in the HP. I run everything on ethernet instead of wifi, always have and have never had a problem. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. You kinda get used to how quickly pages load and notice anything out of the ordinary. Users are reporting problems related to: internet, wi-fi and tv. Done several soft resets. If you still can’t eliminate the high latency and ping, you can now proceed to the fixes below: 1. If you’ve. I have a Hub 3. TP link unmanaged 5 port switch. So…. on 04-06-2022 15:44. If you do want to invest in better equipment, you would need to get either a…. How to reduce lag in PC games. 168. I also have a new high-speed ethernet cable between both routers. Once the test finishes, you'll be shown some stats on your upload speed, download speed and latency. Exclusions and further terms apply. Rising. Up to 3 WiFi Pods if needed. Switched. Moving the router to a central location, elevating it,. Once the test begins click on: Run full test to see all the stats. Problems in the last 24 hours. Recently we lost all access to our demand getting through to anyone was an issue in itself engineer didn’t show up, was hung up on, just general bad service. Virgin Media Fibre Broadband 108Mbps for £24. We even bought a WiFi extender bc we thought maybe distance but it just sucks ass. You can see those below. Common Causes of Virgin Media Wifi Problems. Problems in the last 24 hours. If that 400 - 600 is to an iPhone or similar that is fine. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Try setting up from the start again and see the notes section below: How to put a VM hub into modem mode: 1) Access your hub on 192. Virgin TV 360 is the standard TV box across all Virgin packages now, but you must include broadband as a minimum. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. on 02-06-2022 20:01. Call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. But your "wifi drops" still need pinning down and. Best solution is to run a Cat 6 ethernet cable upstairs and install a good wifi access point. We have 200mps broadband so should have enough speed to keep us going. I tell everyone to steer well clear of virgin media. Hub 5 WPA3 issue - Pixel 6 and Laptop in Networking and WiFi 11 hours ago; Orange light on modem. 50 per. I'm getting super slow wifi speeds (around 30mbps) when i pay for 500. I tried resetting the hub, via a paperclip, but this didnt make the Hive hub connect. I have completed a factory reset on the Hub with nothing helping the Wi-Fi speeds. Call 150 from your Virgin Media telephone, or call 0345 454 1111 from any other phone to cancel. Virgin Media. One of the reasons behind Virgin Media internet's slow connection is throttling. 4GHz WiFi terribly slow and sometimes not working. ago. Alternatively, if you need to get in touch using one of our. My Virgin Media hub is in modem mode, connected to an Asus GT-AX6000 router. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850. 0. 150mbs on pc, Mac, Xbox (2 versions) and. The problem is that since I've done this the WIFI connection is much better but the Internet speed has crawled to 17mbs.